How To Fix Apple Music Not Working on Roku [11 Easy Steps]

Short Answer: Apple Music may not work on Roku if there are connectivity issues, such as problems with the internet connection, WiFi network, or link between Roku and Apple ID account.

Listening to Apple Music on your Roku device is a great way to enjoy your favourite songs, albums, and playlists on your TV. However, sometimes Apple Music can stop working properly on Roku, displaying error messages like “Network Unavailable” or not playing certain songs or videos from your library.

Don’t worry – in most cases, it’s possible to get Apple Music working again on your Roku with just a few simple troubleshooting steps. This guide will walk you through how to fix the most common Apple Music issues on Roku in 11 easy steps.

Step 1: Check Your Internet Connection

The first thing to check whenever Apple Music isn’t working properly on Roku is your internet connection. Playback problems like getting stuck on loading screens or error messages about networks being unavailable usually mean there’s an issue with your connectivity.

Make sure that both your Roku device and the mobile device or computer you’re using to control it are connected to the internet. Try disconnecting and reconnecting to the WiFi network on both devices or, if possible, switching to a wired ethernet connection instead.

Restarting your modem and router can also help resolve any network issues that may be interfering with Apple Music on Roku.

Step 2: Update the Apple Music App

If you’re still having issues after checking your internet connection, the next step is updating the Apple Music app. Bug fixes, performance improvements, and support for new Roku models are added in-app updates.

On your Roku home screen, go to “Settings” then “System” and select “System Update” to download the latest firmware. Next, go to “My Channels” and select the Apple Music app icon to check for any available updates.

Step 3: Make Sure the Roku Operating System is Up to Date

Keeping your Roku OS up to date is important to ensure compatibility with the latest versions of apps like Apple Music.

To check for updates, go to “Settings” then “System” and select “System Update.” Install any available software updates. Your Roku will automatically install updates in the background if you have this option enabled in settings.

Step 4: Restart Your Roku Device

Sometimes restarting your Roku is all it takes to get Apple Music working again. Restarting will clear any cached data that could be causing problems.

To restart your Roku, go to “Settings” then “System” and select “System Restart.” If you have a Roku TV, you can also just unplug it from power for 30 seconds before plugging it back in.

Issues like getting errors about Apple Music not being available in your region may mean you need to re-link your Apple ID. This reconnects your Roku channels with your account and subscriptions.

On your Roku, go to “Settings” then “System” and choose “Apple ID.” Sign out of your current ID, then sign back in and re-link your account.

Step 6: Enable AirPlay

If you have an iOS device like an iPhone, iPad, or iPod Touch, enabling AirPlay is an easy way to stream Apple Music to your Roku.

First, open Control Center on your iOS device and tap “Screen Mirroring.” Choose your Roku from the list of available devices. Then play a song, playlist, or music video from the Apple Music app and it will start playing directly on your TV.

Step 7: Check Restrictions Settings

The Restriction settings on your Apple ID could be blocking access to certain songs, videos, or features in Apple Music. Check that age restrictions aren’t enabled for your account.

On an iOS device, go to “Settings” then “Screen Time” and tap “Content & Privacy Restrictions.” Enter your passcode if required and make sure restrictions are set to “Unrestricted Access.”

Step 8: Authorize Your Computer

If you’re trying to play Apple Music you’ve downloaded to your computer, you may need to authorize the computer through the Apple Music app.

On a Mac, open the Apple Music app, click “Account” and select “Authorized Computers.” Make sure the computer you’re downloading to is on the list. If not, authorize it and try downloading your music again.

Step 9: Sign Out, Then Sign Back In

Signing out of your Apple ID everywhere and then signing back in is a brute-force way to reconnect all your apps and subscriptions.

On your Roku, iOS devices, computers, and everywhere you use Apple Music, sign out of your Apple ID. Wait a few minutes, then sign back in and re-enable Apple Music where required.

Step 10: Contact Apple Support

If you’ve tried all the troubleshooting steps but are still unable to get Apple Music working on your Roku, it’s time to contact Apple Support.

You can call Apple Support or start a chat with an advisor online. They can walk you through additional steps to fix your issue or determine if there’s a larger problem requiring further investigation.

Step 11: Factory Reset Your Roku

The nuclear option to fix any persistent issues with Apple Music or other apps on your Roku is performing a factory reset. This will erase all data and settings and restore your device to its out-of-the-box state.

On your Roku, go to “Settings” then “System” and select “Factory Reset.” You can then set up your Roku from scratch, re-linking your Apple ID and reinstalling apps. Only use this step if nothing else has worked.

Following this 11-step troubleshooting guide should help you resolve any problems with getting Apple Music to work correctly on your Roku streaming device.

The most common fixes include checking your internet connection, updating the Apple Music app, restarting your Roku, re-linking your Apple ID, and enabling AirPlay. Don’t hesitate to contact Apple Support if you need additional assistance.

With just a few simple steps, you’ll be back to enjoying your favourite music, playlists, and more on the big screen with Apple Music on your Roku TV or streaming media player.

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